Terms & Conditions

When you enrol in our courses you confirm that you have read, understand, acknowledge, and accept the following terms and agree to be bound by them.

Please take some time to familiarise yourself with these terms and conditions.

Inspired Academy Terms & Conditions

Course Fees

All course fees may be paid directly to Inspired Academy, and subsequent payments are made in accordance with the payment schedule established at the time of enrolment and payable to Inspired Academy or in accordance with that established schedule. 

At the time of enrolment students are required to pay the course fees, which includes a non-refundable enrolment fee of $250.00, either upfront or via a payment plan. These fees include access to the learning materials, from the course start date to the course end date inclusive, via the online platform, the online course learning platforms and exercise videos. Essential readings, assessment re-submissions, course extensions or deferrals and mentoring sessions are not included in the course fees. If students wish to retain access to the online learning platform and exercise videos after the course end date they may apply for Alumni access following the course end date

Student Support & Readiness

We believe in transparency at the time of pre-enrolment for all students and have developed the following checklist for all students to cross-check before submitting their enrolment form to study online with Inspired Academy. Students enrolling should have

• Adequate numeracy and literacy skills
• Adequate digital literacy skills
• The required resources to learn by distance including access to a suitable computer, compatible operating system and adequate internet access
• An understanding of any parts of the training and assessment they are unable to complete which may attract additional fees (see below)
• An understanding of how they will arrange work experience (including both observation and assisted teaching) in real or simulated environments – for example in conjunction with an existing studio or online via mentoring sessions (fees apply)
• An understanding of the timeframes required for completion of the course 

Refunds

Students who have paid course fees (full, partial or via a payment plan) and withdraw from the course are not entitled to a refund. If medical circumstances indicate a student is medically unfit to continue with the course and the student has provided evidence from a medical professional that they will be unfit to continue study in an ongoing capacity, a partial refund may be issued on a pro-rata basis based on the date the student submits the withdrawal form, minus the $250.00 enrolment fee. The refund amount, if applicable, will be calculated on the date on the student’s withdrawal form and where that date falls within the course delivery dates as outlined in the table below. Refunds will be processed within 10 business days after your refund request has been approved. If the student is on a payment plan and the payments made to date total less than the course progress, the student will be required to transfer the additional monies in order to withdraw from the course. Bank fees incurred by transferring money are the sole responsibility of the enrolled student

Module	Course Withdrawal Pro-rata Refunds if Medically Unfit
	Fees paid in full or through a payment plan*
0-25% of the course	Full refund of any payments made (minus enrolment fee)
26-50% of the course	50% refund of the total course cost (minus enrolment fee)
51-75% of the course	25% refund of the total course cost (minus enrolment fee)
76-99% of the course	0% refund of the total course cost

Course Timeframes

Our courses run for 6 months. The course start date is the student’s enrolment date for all online students and the first day in which students gain access to the online learning platform and exercise videos. For an in-person student, the course start date is the date in the course outline for that specific course.  Access to the online learning materials and exercise videos will cease from the course end date, or if the student withdraws – from the date of withdrawal.  If graduating students wish to retain access to the online learning platform and exercise videos they may apply for Alumni access following the course end date unless they are seeking a course extension in which case access will remain included for the duration of the course extension period.

Fees & Charges

Fee	Fee (AUD)	Description
Enrolment	$250.00	An enrolment fee applies to all students applying for entry into a Inspired Academy course, and is included in the overall course cost. If the student is successful following processing of their application they will be granted access to the course. If the student is unsuccessful following processing of their application they will not be granted access to the course and their enrolment fee will be refunded.
Course extensions	$150.00 per month	Valid to commence from the course end date (180 days after the course commencement date). Extensions are available for a maximum of three months. Fees will be payable at the time of extension to maintain access to the online course learning materials and platform. Following three consecutive monthly extensions the student’s access to the course will be archived with access to the online learning materials to cease. If the student wishes to re-enrol and choose future dates their course records can be reinstated and credit applied for modules assessed and marked competent in the original course intake.
Re-enrolment	$250.00	Re-enrolment may occur if a student extends their course more than three consecutive months beyond the course end date (180 days after the course commencement date) and wishes to continue studying over future dates. Students may re-enrol if they wish to stop the course altogether and move it to a future date.
Deferment	$150.00	If a student wishes to defer their course to the next in-person course available they may do so and get RPL for any modules successfully completed. A form must be completed within the student portal and payment must be made at the time of form submission to have a successful deferral.
Mentoring session	$95.00	When booking a mentoring session (online or in-person) with an Inspired Academy Trainer the fee is payable at the time of booking and secures the appointment. A 24-hour cancellation period applies. Cancellations within the 24-hour period or no-shows will result in forfeiture of the session fee.
Recognition of prior learning (RPL)	$100.00	RPL may be applied for modules throughout the course. If RPL is awarded the RPL fee of $100 will be deducted off the total course fees. If RPL is not awarded and/or no enrolment takes place the RPL fee of $100 is NOT refunded.
Assessment resubmission	$150.00	Charged for any assessment tasks submitted outside of the due dates or scheduled time frames for assessment tasks for the course. This additional fee will be payable at the time of resubmission of the relevant assessment task in order for an Inspired Academy Academy Trainer to assess the work outside of the agreed time frames. Students are unable to graduate without completing all requirements of the course including being marked as Competent for assessment tasks.
Duplicate certificate	$25.00 + printing & postage where required	Requests for duplicate or replacement certificates will be processed within 3-5 business days. The duplicate certificate fee will be applicable upon request of the certificate and delivered electronically unless specifically requested via post where required. Printing and postage fees will be applicable above the duplicate certificate fee in that instance.

Course Materials

Inspired Academy course materials are provided electronically via our online learning platform with students issued login and password details to access course materials between the course start date (course enrolment date) and the course end date. 

Issuing of qualification or certificates

When a student has successfully completed all assessment tasks with a Competent marking and accrued all hours within the identified time frame they will receive the qualification they have enrolled in. Where a student does not meet the requirements within the timeframe specified they will be issued a statement of completion for the modules for which they have demonstrated competency for and completed. 

Record keeping – student files

A student file is kept by Inspired Academy, containing copies of all documentation, correspondence relating to the student’s enrolment and copies of assessment tasks. Students may request access to their files by applying in writing to Inspired Academy.

Complaints and appeals

Appeals relate to assessment decisions, see the section below on assessment tasks and reassessment. Complaints relate to all other issues a student may have with Inspired Academy. If you have a complaint or wish to discuss any issues relating to matters other than your assessment please contact hello@inspiredacademy.com.au direct. 

Recognised Prior Learning (RPL)

Inspired Academy accepts and provides credit to students for units of competency and/or modules where these are evidenced by: Australian Quality Framework (AQF) certification, documentation issued by a Registered Training Organisation or AQF authorised issuing organisation, or authenticated VET transcripts issued by the Registrar. Contact Inspired Academy to request an RPL assessment via hello@inspiredacademy.com.au Note $100.00 application fee applies to RPL. If RPL is awarded the RPL fee of $100.00 will be deducted off the course price. If RPL is not awarded and/or no enrolment takes place the RPL fee of $100 is NOT refunded.

Copyright

All materials created by or for Inspired Academy (formerly The Studio Academy) are bound by copyright and/or trademark and are subject to legal recourse under the relevant laws.

Assessment

Our course assessment tasks cover

• Written assessments and quizzes 
• Practical demonstration assessments via video submission 
• Teaching assessments via video submission 

Due Dates

You can submit any assessment tasks by the course end date along with your final hours log 

• A trainer will grade and mark your assessment task within 10 business days from submission and return feedback to you via email with a mark of Competent (C) or Not Yet Competent (NYC)
• If you are graded as NYC the Trainer will give you specific feedback and you will then need to pay the assessment resubmission fee as per the Terms and Conditions for a second, and any additional, resubmission/s

Submission

Students are responsible for ensuring that assessment tasks are successfully completed and submitted within the due dates or scheduled time frames for assessment. Assessment tasks should be submitted as outlined in the relevant module, via electronic format. Students should allocate sufficient time to adequately address technical difficulties as administrative or technical failures will not be considered special considerations nor extensions be granted on the basis of such failures. 

Reasonable adjustments

Students disclosing a disability, including a learning difficulty, at enrolment may apply for reasonable adjustments to be made to the assessment tasks. Requests can be made via hello@inspiredacademy.com.au following enrolment and when the course materials become available.   

Special considerations and extensions

If a student is unable to submit their outstanding assessment tasks and final hours log by the course end date due to ill health then the student assessment extension form must be completed and submitted along with documentary evidence such as a medical certificate at least 10 business days prior to the course end date. Failure to do so will result in the student being required to apply for a paid course extension. 

Outcomes

Students will be marked with the following outcomes

• Competent – the student has met the criteria and satisfied the learning outcomes
• Not Yet Competent – the student has not yet demonstrated the requirements of the criteria or learning outcomes

Where a student has been marked as Not Yet Competent the student will be notified of what additional work and evidence is required to demonstrate competency, and the student may resubmit in accordance with the above due date options. 

Student Etiquette

Our expectation is that students display a high level of personal responsibility for their learning, interaction with other students, Trainers and any other people involved in the course. 
Students displaying inappropriate behaviour and deemed to be in breach of the guidelines of this manual will be subject to disciplinary action by way of a written warning outlining the behaviour in breach of the guidelines and the conduct or standard of behaviour which is required. 
Inappropriate behaviour includes

• Disrespect or verbal abuse to others
• Failure to adhere to workplace health and safety requirements
• Non-payment of scheduled fees
• Deliberate mistreatment of equipment
• Bullying and harassment

If three written warnings are issued within the course timeframe the student will be issued a final warning indicating the behaviour in breach of the guidelines, or the recurring pattern of behaviour of concern, the conduct or standard of behaviour which is required and a timeframe within which the student must demonstrate changed behaviour. If there is no change in behaviour within the specified time frame the student will be dismissed from the remainder of the course, and unable to continue. The student will not be entitled to a refund but may apply for a statement of completion for modules completed successfully. 
The following actions will result in instant dismissal and removal of the student from the course intake, including access to the online learning platform. Students who are instantly dismissed must not claim to be associated with The Studio Academy whatsoever from the date of dismissal.

• Theft of property (including intellectual property) of either Inspired Academy, work experience sites or any site attended when representing  Inspired Academy in a student capacity 
• Deliberate actions which cause damage to property of either  Inspired Academy, work experience sites or any site attended when representing  Inspired Academy in a student capacity 
• Deliberate actions which endanger the safety and wellbeing of others whilst representing  Inspired Academy in a student capacity 
• Smoking on or within three (3) metres of the premises of either  Inspired Academy, work experience sites or any site attended when representing  Inspired Academy in a student capacity 

In the event of theft of property (including intellectual property), damage to property of a deliberate nature and associated financial loss incurred due to one or more of the above actions the student will be liable to pay for those associated financial losses. The student will be invoiced upon receipt of the associated replacement or repairs to stolen or damaged property for the amount equivalent to such replacement or repairs, or for the associated remedy.  Inspired Academy must provide copies of the quote or receipt from any third-party providers to indicate the amount of monies owed. Should the student fail to pay the deemed amount within three (3) months from the date of invoice issued the matter will be referred to a third party debt collection service.

Discrimination, Bullying and Harassment

 Inspired Academy is committed to being free from discrimination, bullying and harassment. All students will be treated with dignity, courtesy and respect. Discrimination and harassment will not be tolerated under any circumstances and  Inspired Academy will take all reasonable steps to eliminate such behaviour. Should a complaint of discrimination or harassment arise, Inspired Academy will facilitate timely and appropriate action through internal and/or external or formal conciliatory options. Students are encouraged to discuss any issues in relation to discrimination or harassment with Inspired Academy. 

Direct Debit Payment Plan

Enrolments not associated with a direct debit payment plan can disregard the following items.

This agreement is between the following parties 

• The Nominating Student; and 
• Inspired Academy (ABN: 64 291 8796)

If the Nominating Student consents voluntarily to this Agreement by checking the appropriate box during the enrolment process, by commencing the payment plan outlined in this Agreement and by accessing the online learning platform they will be deemed to have accepted the terms of this Agreement. 

Definitions

Nominating Student – the student who wishes to participate in the Course Intake and pay via the payment plan. The Nominating Student must confirm their acceptance of the terms of this Agreement when completing the enrolment process.

Course Intake – the Course Intake in which the Nominating Student selects during the enrolment process 

Course Fees –  Inspired Academy’s advertised charges in dollar amount ($ AUD) for access to and participation in the Course Intake

Date of Enrolment – the date in which the Nominating Student completes and submits the enrolment form through the enrolment process

Archived Account – an account which has been deactivated for the duration of time it takes for agreed payments to be made within accordance with the Agreement

Deactivated – for the purpose of Archived Account – deactivated means any relevant login details and access to the online learning platform removed including all written materials and videos

Agreed Monthly Sum – the amount debited from the Nominating Student’s Visa or Mastercard credit or debit card on a monthly basis. Equal to one quarter of the total Course Fees

Term

1. The term of this Agreement is four (4) months from the Date of Enrolment of the Nominating Student into the Course Intake. Payments will be made monthly from the Date of Enrolment for three (3) consecutive months following the Date of Enrolment.

 

The Services

1. The parties agree to enter into a payment plan over the term of the Agreement for the Nominating Student to pay the Course Fees to Inspired Academy by four (4) direct debit instalments
2. All payments on a payment plan will be taken via direct debit established through the third-party direct debit service provider ‘Stripe’ from the Nominating Student’s Visa or Mastercard credit or debit card nominated in the enrolment process
3. Payments will be debited each month from the Date of Enrolment of the Nominating Student into the Course Intake with the first payment debited on the Day of Enrolment
4. Access to the online learning platform will not be issued until successful debit of the first scheduled payment 
5. Payments will be taken on business days (week days) as well as weekends and public holidays if the scheduled payment falls on a weekend or public holiday
6. The Nominating Student will receive an electronic receipt of each direct debit payment instalment sent to their email address nominated in the enrolment process, and also accessible in the online learning platform 
7. If a payment defaults there will be a 72-hour time lapse during which the Nominating Student will be notified by email to their email address nominated in the enrolment process. Upon 72-hours from the default the payment will be debited a second time. Upon failure of the second attempt debit the Nominated Student will be notified by email as above with an additional 72-hour time lapse until a third and final attempt. Upon a failure of the scheduled direct debit payment for the third time the Nominated Student’s account will be deemed an Archived Account and access to the online learning platform removed until which time the outstanding payment is remedied by the payment being updated and successfully processed.
8. Each defaulted payment through Stripe direct debit will incur a $15.00 default fee.
9. Three consecutive failed payment attempts for a scheduled direct debit payment will result in the associated default fees and the Nominating Student’s account being deemed an Archived Account (includes removal of access to the online learning platform until the point the payment has been updated and successfully processed)
10. Credit card payments may incur surcharges
11. No administration fees are debited by Stripe for the scheduled direct debit payments. Each scheduled direct debit payment amount will be the Agreed Monthly Sum plus any credit card surcharge/s and if applicable default fee/s
12. No suspensions are available on scheduled direct debit payments
13. Adjustments to an existing direct debit payment plan must be requested in writing by consenting parties, and must be authorised by a Director of  Inspired Academy before being actioned
14. Failure to remedy outstanding payments as an Archived Account with Stripe direct debit within 30 days will result in the account being presented to a third party debt collection service
15. All scheduled direct debit payments and any associated fees must be paid before the Course Intake completion certificate is issued
16. The Nominating Student may make a bank transfer to  Inspired Academy’s nominated bank account should the student wish to pay the balance of the Course Fees and any additional associated fees in full at any time during the term of this Agreement. Requests must be in writing to  Inspired Academy. 

Termination

1. The parties agree that termination of this Agreement will occur when the final scheduled direct debit payment and any associated fees have been paid, or a sum equal to the Course Fees and any associated outstanding fees has been paid by the Nominating Student to  Inspired Academy – whichever occurs first. 
2. The Nominating Student may terminate this Agreement at any time by writing to  Inspired Academy and by making a bank transfer to  Inspired Academy’s nominated bank account equal to the balance of the Course Fees and any associated outstanding fees, in effect paying the total Course Fees for the Course Intake and any associated outstanding fees. 
3.  Inspired Academy may terminate this Agreement at any time in which the Nominating Student breaches the Student Etiquette ‘instant dismissal’ and conducts behaviour constituting one or more of the following actions

• Theft
• Smoking on the premises
• Deliberate actions causing damage to property
• Actions which endanger the safety and wellbeing of others

Upon which this Agreement will be terminated and the Nominating Student’s access to the online learning platform revoked and the Nominating Student removed from the Course Intake. No refunds on monies paid by the Nominating Student will be issued upon termination of this nature.  

If you (the Nominating Student) do not understand any of the terms of this Agreement, please contact us on hello@inspiredacademy.com.au before using the Services as outlined above. If the Nominating Student consents voluntarily to this Agreement by checking the appropriate box during the enrolment process, by commencing the payment plan outlined in this Agreement and by accessing the online learning platform they will be deemed to have accepted the terms of this Agreement. 

By clicking “Sign Up” I confirm that I have read, understand, acknowledge, and accept the foregoing terms and I agree to be bound by them.

“Do not wish to be anything but what you are, and try to be that perfectly”

St Francis De Sales